Involving People Gave Us the Improvements We Needed
We had a problem with handling materials in a production
department. Our process required raw materials to enter the
department, be processed, and leave the department. The raw
material was placed on pods, delivered for production, removed
from the pods, placed on a staging fixture, removed from the
fixture and process materials were then placed on another pod
and delivered to an internal customer. Internal customer had to
place on still another pod.
Someone suggested placing the material from the fixture onto the
customer