Setting Performance Standards for your Employees
The success of your business is directly related to the
commitment and productivity of the people who work in your
business. And yet it is generally recognized that 60% of
employees, or more, are underutilized in their roles at work.
So what are the factors that contribute to low performance
standards and expectations?
Communication, or mis-communciation, is one of the major sources
of low productivity. The messages that move between the owner,
employees, managers and even customers are not understood in the
same way. One classic example is that business owners tend to
assume that employees and managers see things the same way they
do.
Managers tend to lower their expectations (unconsciously) so
that they will not have to confront employees. Most people
dislike discussing declining performance with their employees,
and so actively avoid having to do so by reducing heir
expectations of what