A free car wash is a great tool to win happy customers and influence new business. It is also a guarantee to customers that if they are not 100% satisfied they will get a free car wash. No questions asked. You should use this technique whenever possible. Every single customer should leave with not only a clean car, but the feeling of just having had a positive experience. This turns into more referrals and happy customers who want more services. Of the many reasons people do not go to car washes, most have to do with customer satisfaction.

A good customer relations technique is to give someone a free car wash. Sometimes a customer may not have been happy with the previous week