Understanding Who Your Clients Actually Are
Is there a specific profile of business or person that you are
trying to target?
If you don't currently have a clear picture of a typical client
/ customer (I use these two words interchangeably) then how do
you know the best form of marketing activities to target people
or businesses most likely to buy your products or services?
The most important first step in developing you Business Growth
Strategy is to establish exactly what your current clients looks
like.
Some business try to define their ideal client before clearly
understanding what their current profile client, and these can
be very different.
Maybe take some time out of your busy schedule to evaluate your
current client base to establish whether your current clients
are actually the profile you want to be working with long term.
In a lot of businesses over 80% of the profit is generated by
approximately 20% of the customers.
Is this the same for your company?
Once you have established what your current clients look like
you are better placed to review your new client acquisition
strategy, assuming you wish to keep working with the same
profile of clients.
If your company currently works on the basis of working with
anyone who will buy your product, maybe now is the time to
evaluate if you could be more selective in finding clients, and
in doing so become more profitable.
Written by Graham Nicoll, Business Development Director of Pti
International, is a renownwed speaker and business growth
consultant. Visit http://www.pti-worldwide.com or Graham's Blog
at http://graham-nicoll.blogspot.com/