Using Search Engines To Connect With New Local Customers
Local Search Marketing provides you, the business owner, with
the most targeted and cost effective customer acquisition
opportunity.
Your customers are more and more often searching for businesses
like yours on the Internet. Studies show that these customers
have a serious buying intent. As a local business (online or
off) you need to figure out how to cost effectively reach out to
these "Local" customers and start the business relationship
before your competition does.
Why should "local search marketing" be important to your
business? The Kelsey research group found:
* 74% of households use the Internet as an information source
when shopping locally.
* Approximately 45% of local searches had a buying intent.
* The percentage of respondents who used yellow page directories
decreased from 75% to 62%. (If you have a yellow page ad, it is
time to consider buying a smaller ad and shifting your marketing
dollars to the Internet.)
As local business owners you need to take action now. You need
to keep your existing customers, and gain new customers, so you
need to be found where they are searching. Local Search
Marketing is where your future clients and customers will come
from.
So where do you start?
Most likely your customers will have a default setting on their
computers and this will be set to one of these sites for search;
Google, Yahoo, MSN or AOL. These search engines all index web
pages and have some form of paid advertising referred to as Pay
Per Click. This is fine if you have a website but what about
many small and local businesses that have little or no web
presence at all? And even if you do have a website, does it show
up in the search engines above?
Okay, so what other choices have you got?
There are those folks, you know whom I am talking about, who
will place you not only in a hard copy directory but also have
services online. The challenge is in what the financial cost is,
BIG, but hey, they have been around a long time and have deep
pockets. The other issue is that they often advertise in the
search engines and you will find them there BUT if you follow
the link to them, you need to do your search all over again!
What a pain.
There are other commercial "local search engines" and some of
these are good value but many are not comprehensive. If there
are only a few thousand businesses in a local directory most
users will leave given the limited amount of content.
So what you need to do is use a search engine like Google and
search for "local search directory", make sure you limit your
search to the country you're in. The results include Yahoo local
search and a number of local directories. You should check these
out and see what it takes to participate in the directories that
make the first page of the Google search. By doing so, you'll be
able to get a feel for how they work and what is needed for you
to get listed competitively