12 OPEN SECRETS OF SUCCESSFUL RELATIONSHIPS
Whether business, marriage, or neighbors, each relationship
combines differing stories into a new relationship story. Like
your life story, your relationship story does not just happen:
each moment is a paragraph waiting to be written.
Hidden assumptions and implicit expectations can derail
communication unless each point of view is expressed with
simplicity and clarity. To see the point of view of the other
and to communicate that understanding, each must respect the
other's point of view. To understand and respect does not mean
to agree.
The ultimate freedom is not to rely on someone else's response
to determine how you feel about yourself.
The most common response to being unheard is to feel
ineffective. This results in repetition, often combined with
turning up the volume. Then, the content of the discussion gets
more intense focus rather than the process of feeling unheard
that initiated the derailment.
12 Relationship Principles 1. Each person has a point of view.
2. Communication establishes a common ground to understand
different points of view and to create a mutual, collaborative
agreement or plan. 3. Developing empathy with another is
predicated on doing it with yourself first. Empathy is a way of
listening to yourself as well as to another person's entire
experience of feeling, thinking, perceiving, and behaving.
Rapport is from the French word rapporter which means to be in
touch or contact with a person, including yourself. 4. What
someone believes is more important than what they know. 5. To
require that someone else responds to you in a particular way
renders inauthentic both the person and their response. 6. What
you don't do is as important as what you do. 7. Strike while the
iron is cold. Know when to be reflective and invoke principles.
When the house is burning is no time to teach fire safety
principles. 8. There are few true emergencies in life. "I'd like
to think about that and get back to you" is a response. 9. How
empathic ruptures are learned from, understood, and repaired
becomes a core maintenance aspect of every relationship.
Everyone fails empathically with another at times. The most
important thing may not be what you have done, but what you do
after what you have done. 10. To forgive someone is to free
yourself; if you hold on to anger and hurt, you continue to hold
the injury. 11. You cannot change yourself by first trying to
change someone else. The only person you can change is you.
Attempting to change someone else's mode of processing or
personality style won't work--and will create derailments.
Quicken software cannot be changed or rehabilitated to
WordPerfect. 12. To have someone live an unexpressed part of
yourself can be both unsatisfying and addictive.
4 Ways to Enhance a Relationship Story
This exercise can expedite full expression and development of
the relationship using the principles outlined above. 1. Reflect
on what you have learned from previous contacts: * How did I do
in my last conversation? How do I feel about that? * What
patterns in my relationship and conversations do I want to
change? To outgrow? * What patterns in my relationship and
conversations do I want to expand? To initiate? * What judgments
do I make of myself around this person? What judgments do I make
of him/her? * What judgments or criticism do I assume and
expect? 2. Prepare for co-creating a new relationship story: *
Outline the basic aspects of the story you want to create. *
Consider your frame of mind prior to your communication. Get
centered in your body and relaxed. 3. Further the agenda: * What
do we each want from the other? * What do we each need from the
other? * Am I relying on this person to provide some need or
want that I could provide for myself * What could I communicate
to convey precisely what I want and need? * Do I know precisely
how my collaboration partner sees the issues? 4. Foster the
process of communication: * With emotionally charged topics,
reflect back to your partner what you hear him or her saying
before offering your point. This reflection assures the other's
sense of effectiveness--to know that you register what was said.
The other person is then in a better position to listen to you.
* Am I being all of myself in the relationship? * Am I being
aware not to take things personally? * How could I better
support my collaboration partner?
We are always communicating; there are many languages, and some
even use words.