Making Time for Team Building Relationships
Whatever else you are doing - STOP! - whenever you engage with
someone in conversation. Ignore pagers. Put off interruptions.
At the very least make sure that you 'honour' the space that you
have when you are in any sort of one-to-one with someone else.
If you have ever been in conversation with someone who was being
continually interrupted, how did you feel? I guess you felt
pretty devalued by their lack of focus on you, what you were
saying and the issues you were discussing. In the busy lives we
lead it is so difficult not to get disturbed. Here are some
incidences of what you might look out for and beneath, some
ideas on how you can do it differently:-
- Letting the phone take priority - Having poor boundaries such
that others disturb you whatever you would wish for - Letting
your boss do this to you - Having an 'always open door' policy -
Not apologising and getting back to people if it is that urgent
you must be disturbed - Failing to keep appointments for
one-to-ones - Being distracted (checking e-mails when on the
phone is typical) - Talking too much - Raising your own issues
rather than listening fully to others
There are more!
What you can do to resolve this:-
1. Set standards where interruptees know they must not interrupt
you in such circumstances
2. Fully focus on the other person
3. Find times to talk when you are less likely to be disturbed
4. Don't start a conversation when under time pressure and scoot
off before completion (conversely, learn tactics to 'escape'
when cornered by especially verbose individuals - just do it
nicely!)
5. Close your door and mean it when you want focused one-to-one
meetings
6. Have calls held when you are 'people' busy
7. Clear your desk and switch off computer screens
8. If senior management appear unexpectedly, give them feedback
to avoid recurrence. Maintain commitments to your people.
9. Follow through on commitments you make
10. Show how you value people by acknowledging the contribution
they make
11. Be consistent
The time invested in making people feel valued will make for
great team spirit amongst your people and show yourself as a
fine leader worthy of excellent followers!
The rewards will be immeasurable over time.