9 Product Naming Tips
Product naming is a key aspect of branding. The name you
ultimately choose will reflect who you are, your company's
personality and vision. But more importantly, it must
unforgettably embody the promise of your product's main benefit
to your potential customers. It can dovetail generically with
your competition, but ideally, it should stand out from the
crowd. Where to begin? Here are some basic guidelines.
If the field's too crowded, be unique
MSN Search, Netscape Search, AOL Search, they all stayed in the
same category, so you could play it safe and go with Stupendous
Search or Super-Duper Search. This works for a time, but as soon
as the field gets too crowded, you'll be lost in the mush of
sameness with ever diminishing name recognition. If you're in it
for the long haul, better to break away from the crowd with a
name like Google, Yahoo, or even Dogpile (though I'm not a fan
of going into the scat category just to be unique). Even
Kinkos--the founder's nickname (he had kinky red hair in
school)--is different enough to be memorable.
Avoid tongue twisters
There's a little part in all of us that hates to be embarrassed.
When we ask for a product or talk about it with friends, we want
to sound literate and not fumble over pronunciations. So be kind
to your potential customers and avoid tongue twisters, or any
name that's unusually long or foreign sounding. If you can't
find a single-word name, don't go over two or three syllables.
Alliteration can help with longer names
Okay, so the president of the company likes all the longer names
on your list. You can make them more memorable and/or easier to
pronounce by using alliteration. Consider Circuit City
(originally, the incredibly bland, monosyllabic, Wards). Or
Downtown Disney, Or the most famous brand in the world, Coca
Cola. All four syllables, yet they roll off the tongue with
surprising ease.
Avoid abbreviations
Abbreviations lack personality and communicate very little in
terms of benefit or brand character. Sure, IBM, MCI and ABC have
big recognition and identity, but they also spent years and
millions in virtually all media to promote their image--using
images of people and situations that were warm and fuzzy. Even
billionaire Bill Gates chose Microsoft over MS (which has some
undesirable connotations).
Convey an implied benefit
If you don't have a lot of media dollars to spend on name
recognition, try for a name that conveys a benefit or describes
content. Snapple started out with a name that combined two of
its original flavors: Spice N Apple. Silk--the soy-based milk
brand--combines soy and milk. Benefit-oriented names include
EasyOff oven cleaner, Miracle-Grow plant food, and Hearthwarmer
(a fireplace insert).
Lost in Translation...or worse!
Most of us have heard the story of Chevrolet introducing their
"Nova" in Spanish-speaking countries. The car tanked because
'nova' means "doesn't go." Fiat found they had to rename their
"uno" in Finland, since "Uno" means garbage in Finnish. Canadian
products require labeling in both English and French, which is
why on some cookie boxes, the English phrase "without
preservatives" has been unintentionally translated into the
French "sans preservatives," which means "without condoms."
'Nuff said.
Shun fads
The shelf life of a faddish name is short and sweet. It rises to
the stratosphere of recognition then nosedives into obscurity
faster than you can say, "radical," "tubular" or "outta sight."
Another problem with fads is they're often limited to one
demographic or clique. In a market as broad and diverse as the
U.S., it's better to be safe than sorry.
Protect your image
If you're like most companies, you worked hard and spent some
real money creating the image of your company. So it only makes
sense to protect your investment with a product name that's
consistent with your existing brands and image. Rolls Royce had
to pull the name of its newest addition to the Silver Cloud
line, which they tentatively named the "Silver Mist," since in
German, "mist" means manure. So build on what you have. A good
example: Google's entry into online shopping with Froogle.
Incidentally, if you're wondering where "Google" came from, it's
a variation on the math term googol, a huge number with endless
zeros.
Don't forget legal
Once you've settled on a few ideal prospective names, hire a
good lawyer to make sure they're not already being used and not
confusingly similar to someone else's in your industry.
Hopefully, this brief overview will help guide you through the
subtleties of product naming. Remember, try to be unique and
benefit oriented without being confusing or offensive. Avoid
fads, abbreviations and tongue twisters. And, by all means,
protect your image.