Drive a tight agenda, don't let it drive you
Excerpted from The Truth About Getting your Point Across...And
Nothing But the Truth at http://www.leadingonedge.com/truth
A colleague of mine was responsible for running a bi-weekly
two-hour team meeting. He took great care to develop a very
full, detailed agenda. As we would get into the meeting, it
would only take us getting to agenda item one before the meeting
was behind schedule. During the entire time that my colleague
ran these meetings, we never got more than halfway through the
agenda before adjourning. The team got so used to not making it
through the agenda that there wasn't even an attempt to try to
stay on schedule. The agenda and associated times were
completely unrealistic and were worthless as a meeting
management tool.
An effective agenda goes beyond start time, location, topics,
and durations. Effective agendas do the following:
* Support the meeting purpose
* Set the expectations of attendees as to what will be discussed
* Inform attendees of any preparation that will be required
prior to the meeting
* Give the meeting leader a roadmap for driving the agenda
* Permit adequate time to cover each item
* Allow the meeting leader to adjust the agenda easily if the
meeting gets behind schedule
Having said all this, there is a guiding principle the meeting
owner needs to follow: The meeting owner drives the agenda, not
the other way around. There are times where you may have a
concise meeting purpose and specific agenda items to address the
meeting purpose, but the actual meeting deviates from the
agenda. Be open to the agenda change; just make sure the meeting
purpose is still being met. Doing this requires the meeting
owner be very in-tune to what is going on in the meeting and
footing it back to what is happening on the agenda. If the
actual meeting is deviating from the agenda, the meeting owner
needs to consciously decide if the deviation is appropriate or
if it needs to be nipped in the bud. There's no secret sauce on
this; it means keeping the original meeting's purpose in mind,
observing what is actually happening in the meeting, and
continually assessing whether the meeting's purpose is being met.
So, what are some good tips to developing effective agenda?
Consider these next time you have to plan a meeting:
* Have a tight, focused meeting purpose - You've called the
meeting for a reason; make sure that the purpose is explicit and
achievable. A good sanity check on this is that you should be
able to complete this sentence: "At the end of this meeting we
should be able to _______."
* Cross-foot your agenda items with the meeting purpose - As
you're crafting your agenda items, make sure that each item is
doing something to support the meeting purpose. If the items
don't support the meeting purpose either change the agenda item
or change the purpose. Don't confuse the attendees by having
agenda items that don't support the meeting purpose
* Be realistic with allocated agenda item times - Don't put
overly aggressive times on the agenda that you in your heart
know you're not going to achieve. Planning 90 minutes worth of
meeting in 60 minutes means you'll only get through 2/3 of the
meeting or the meeting will run over by at least 30 minutes.
Don't wish for best case; put reality down.
* Distribute the agenda at least one day before the meeting -
Meeting attendees want to know what is going to be discussed and
if there is preparation that is needed prior to the meeting.
Give them a day if possible to review the agenda and get
mentally prepared for the meeting.
* Put the most important agenda items at the front of the
meeting - Cover your top items first. There are two reasons for
this: first, you'll ensure that the most important items get
covered. Second, you'll keep attendee attention better by
covering the most important items earlier. If they are put later
in the agenda then you'll see some chomping at the bit as you go
through lesser important agenda items first.
* Have as your last agenda item an "action items review" section
- I've seen way too many meetings happen in my career where the
end of the meeting comes, everyone leaves, but there is no
agreement on what actions need to be taken out of the meeting.
In your action items review, indicate what the action items are,
who is responsible for each action item, and when the action
item needs to be completed by.
* Have a contingency plan in place for when agenda items run
over - Even with the best-planned meetings, sometimes agenda
items take longer than expected. Have a plan for how you are
going to accommodate the change, which could mean shortening
some other agenda items or eliminating an agenda item completely
Build tight, realistic, achievable agendas. You'll get more
done, reduce attendee frustration, and make the best use of
everyone's time. Just don't be a slave to the agenda if you see
the agenda won't accomplish the meeting's purpose.