Powerful Presenters Close More Sales
Copyright 2006 Marketing Maven
For many professionals (consultants, designers, architects,
etc.), presentations are a key aspect of the sales cycle that
can't be ignored. Let's face it, you've got a lot riding on how
you look, what you say, and the way you answer questions. In
order to get more new clients, you must become a master of the
art of a quality presentation.
A successful presenter is one who comes across as confident,
creative, and convincing. Here are some key features of a
winning presentation:
1. Be prepared: Know your subject intimately. Be ready to answer
questions and describe the benefits to your client in detail.
Well in advance, brainstorm your client's potential objections
and have a solution prepared.
2. Create rapport: Don't be so focused on the presentation that
you forget to nurture the relationship you are building with
your clients. They want to know what type of person you are.
3. Present by objectives: With each component that you present,
explain its advantages and how it will help your client achieve
their specific goals.
4. Show one concept at a time: Don't place all your cards on the
table. Each idea deserves special attention. If a client looks
at work before it's formally presented, he or she may form
negative opinions before hearing its merits. 5. Describe, then
show: It's important to take it slow, giving your audience time
to absorb each concept. Explain the details of each idea BEFORE
you display it.
6. Let 'em hold it: Once you put something in someone's hands,
they begin to feel ownership. Let your client get involved in
your creative process. Encourage questions and discussions.
7. Keep it simple: Keep your description direct, clear, and
concise. Don't oversell with long-winded explanations. Good
ideas don't need to be pushed.
8. Leave informed: Make sure you are clear on how you will move
forward. You may have to be the one to say, "So, what are our
next steps?" Your client may not have a definitive answer, so be
prepared to define this. For example, you may suggest a specific
date for a follow-up call or meeting.
Practice makes perfect. If you aren't comfortable with making
presentations, role-play with an associate or friend. You can
also perform in front of a mirror. Observe your posture and
mannerisms. Are you fidgeting? Do you maintain eye contact? Are
you ready to persuade and make a call to action?
ACTION ITEM: Examine your presentation style by asking for a
second opinion from someone you trust. This isn't easy to do,
but if you use this feedback to improve your skills, you will
reap the rewards.