Ebay Ebook Success Tips: Auction Listing Design!!!
This month I have encountered two small problems which have
affected my eBay business. If I had spent a little more time
thinking about the design of my auction listings, these problems
could have easily been avoided and I would have had more time to
spend on other things instead of editing tiny mistakes in nearly
100 listings. There have been many similar occasions in the past
where a little more forward planning would have avoided me
redesigning all my eBay auction listings. Therefore, my advice
to you in this issue is to think carefully about the design of
your auction listings. More time spent on your listing now can
mean MUCH less time spent redesigning them in the future.
Now the two actual problems I encountered this month were the
down to my PayPal address and my eBay ID. The first problem was
that for some reason the Pay Now button in eBay was not working
for all customers. This led to me getting many emails from
buyers saying the Pay Now button is not working, or worse many
people sending payments to one of my email addresses that was
not registered with PayPal. The end result was me having to
explain and solve the problem via multiple emails to multiple
customers. So how could I have avoided this problem? Well in my
actual eBay listing and Payment Policy I made no reference to my
PayPal email address but included all my other email addresses.
I overlooked including my PayPal email address in the listings
simply because I assumed that the Pay Now button would work at
all times. Obviously not. I have now amended all listings to
include my PayPal email address and thankfully since then I have
had no PayPal payments sent to the wrong email address.
So now all seems fine and dandy with my eBay listings when 2
days ago I received an email stating that I needed to change my
User ID because the previous one made reference to this website.
Now on eBay you can get away with this type of User ID for a
while but sooner or later eBay will catch you out and make you
change it. I knew this so really I should have chose a more
sensible User ID instead of trying to get a little extra traffic
to my website. So how does this affect my listings? Well in
every listing I include a link to my eBay feedback and eBay
About Me page which now needs to be changed. So that means more
fun for me as I will have edit all my eBay listings yet again.
So you may be wandering OK but what's the point of this story.
Well you (and hopefully me as well) can learn from my mistakes.
These two examples illustrate how just a LITTLE forward planning
would have saved a LOT of time for me and can do for you too. I
will give you a few things to think about when designing your
auction listings but you may think of more.
1) Ebay ID:- When choosing an eBay ID you need to think about
using one that both reflects your line of business and also
sticks to eBay policy. I know that it may be tempting to use
**yourwebsitename** as a User ID but that is a violation of eBay
policy and they will make you change it eventually. If you have
to change your User ID then you have to change every Feedback
and About Me link in all your listings. Choosing a User ID which
is within eBay policy will save you a lot of time in the future.
2) About Me Page:- Do you have an About Me page? If not you
should get one as it is one of the best promotion tools you have
on eBay. If you do have one you really should link to it in your
auctions as from the About Me page has much fewer restrictions
than your other eBay pages (for example you can link to your own
website). If you want to promote yourself on eBay the About Me
page is the best way to do it and the best way to increase
traffic to your About Me page is promote it fully.
3) Ebay Store:- If you have an eBay store then it is essential
that you provide a link to it within your auction listings. Many
customers who view your auctions will not know that you have an
eBay store or if they do they may not know exactly what one is.
If you want to maximise your sales potential you need to make as
many customers aware of your eBay store as possible. Putting a
simple sentence at the top of your auction listings such as
"Can't wait for this auction to end? Then Click Here to purchase
it right now from my eBay store" will give your eBay store
maximum exposure in your eBay auctions.
4) Email Addresses:- Make sure that all relevant email addresses
are included in your auction listing. Your PayPal email address
must be in here to avoid similar problems to the ones I
experienced. All the email addresses you wish to be contacted on
should also be included as well. For example I include my PayPal
email , my delivery enquiries email, and my general enquiries
email. Even if you only have one email address which is the same
as the one associated with your "Contact the Seller" you should
still include an email link in your auction description simply
because it makes it easier for the customer.
5) Ebay Store Custom Pages:- If you have an eBay store you are
allowed to design custom pages for whatever purpose you see fit.
If these custom pages are in any way relevant to the auction
then you should include a link to them too.
6) Images:- Have you put in all the images you want to use to
promote your auction. If not make sure they are all included.
What about your eBay store? If you have one then a store logo is
a great way to promote your store, make you look more
professional, and hopefully increase traffic and sales.
These are just a few of the many things you should consider
before listing an item on eBay. I am sure you can think of many
more. These rules are especially applicable to ebook sellers on
eBay because you will be constantly re-using the same auction
listing to sell an ebook because you have an infinite supply.
Getting the listing as close to perfect now will save you a LOT
of time in the future. Good luck!!!