It's frustrating when your co-workers, audience members, teenager or even your dog (!) won't listen. While you can't control how they receive what you say, you can control how you send it. Here are a few tips on why people don't listen and what you can do to change it.
1. Short Attention Spans
When asked to guess the average adult attention span, most people say around thirty minutes. According to statistics, however, the average adult attention span is actually only seven seconds. That's right! Every seven seconds you go away somewhere. You think about something else. In fact, you could actually be taking a mental break right now! It is a normal part of how the brain integrates external stimuli like when your computer starts defragging for a moment while you type. It helps to pause from time to time when you speak. This allows people to integrate your information or ask a clarifying question. Also, include examples to anchor your concepts. For example (see--I'm doing it now!), a concept without an example is like tree without roots, a house without a foundation, or Sonny without Cher. It just doesn't have as much staying power.
2. Too Many Distractions
I was in a meeting the other day and five people coughed, four people side talked, three cell phones rang, two people went to the restroom, and a partridge did email on his PDA. Distractions are a big part of modern life. Your best bet is to acknowledge the distractions in a playful way such as a manager who recently led a meeting I attended. When a cell phone rang, he grabbed for it and said,