Are you ready for Outsourcing?
In the beginning, Software
Outsourcing was used just to cut cost and concentrate on
core business. There was very little room for innovation and
change. But in years, software outsourcing has matured and
changed a lot. Managing proper relationship between suppliers is
instrumental in realizing the benefits of software outsourcing.
The new approach taken by many companies is that, Offshore
Outsourcing should be ongoing and integral part of the
organization. Its benefits are higher service levels, reduced
time to market, improved operation performance, increased IT
staff retention and reduction of risk. There are few points
which should be considered for new collaborative approach. This
approach changes software outsourcing business from traditional
buyer and seller agreement to one of co-operation and a shared
vision of what one can achieve together. It also suggests
constant improvement with focus on most beneficial parts of
business.
Different approaches in Software Outsourcing
This approach also expects high level of cooperation and
engagement between buyer and supplier at all levels in software
outsourcing. For this, clear and measurable objectives should be
set. Buyer and seller in software outsourcing agreement should
align their IT objectives and business goals with common focus
on meaningful business. One should not do micro management and
micro objective settings and one should not expect overnight
results in software outsourcing. Nothing remains same in this
world. And so is the case in Software Development life
cycle. One should expect change and should be ready to
accommodate business changes, technology changes and operation
improvement. To create win-win situation in outsourcing software
development, one should acknowledge and welcome the mutual
dependency and should ensure that, objectives are aligned
together. Same depends on culture. A win-win situation should be
created with shared vision and approach to working together with
like minded people who all shares same goals.