What turns a person into a patient?

Have a think about it.

Is it a choice that turns a person into a patient? The choice to hand over power for one's own health to someone else. The handing over of power seems mutually beneficial. It maintains the doctor's status, it means the doctor's customer can abdicate responsibility for healing.

I'd like you to play with this thought for a moment. When you visit a doctor you are a customer rather than a patient.

How does that feel? What do customers do? They go into a shop, have a look round, if they need some advice they ask for it and an expert, or someone who thinks they're an expert, happily gives it. If the salesman is experienced the customer will probably make a purchase. If the salesman is ethical then the customer will be pleased with the purchase and feel they have received value for money. But if they are ignored, or made to wait an unreasonable amount of time, or treated rudely, the customer simply takes their business elsewhere.

What do patents do? They arrive five minutes before the agreed appointment time. They go into the reception. They give their name. They are told to sit in the waiting room. Anything from 20 minutes to two hours later they hear their name called. They try as best they can to describe the problem they want taken away. They are given a piece of paper, which they then have to take to a pharmacy to exchange for drugs, and that