Effectively Monitor The Progress of Your Email Communications!
The rise of Internet accessibility to the masses has
revolutionized the way people work, play and communicate. Email
communication has become the most popular means of information
exchange in business and personal use. Personal computers,
notebook, hand held devices and cellular telephones all allow
you to communicate via email.
Email has rapidly grown to rival the telephone as the
centerpiece of effective communication. Although email tends to
be less personal than a voice conversation, it has become a
preferred means of exchanging data such as quotations, invoices,
literature, references, contact information, pictures, URLs,
files and many other online resources. This phenomenon has given
rise to the misuse and malicious use of email.
Many of us spend countless hours weeding through Spam messages.
Those with tight email filters wake up in a cold sweat wondering
if that one important message got sent to the Spam folder. Even
though some governments have taken steps to curb Spam, most
people spend about 20 minutes a day deleting messages offering
better mortgage rates, free vacations or cheap Viagra. It is no
wonder that many businesses are turning to email tracking
services to ensure that their valuable information is being
delivered to the right person and read.
I am sure you would not be surprised that not every email that
you send is received or read by the intended recipient. There
are many reasons for these lost communication nuggets including
Spam filtering, overloaded inbox, forwarding rules or simple
avoidance. The solution is email tracking!
What is email tracking?
Email tracking is a means of ensuring that your email is matched
with its intended recipient. It utilizes secure, digitally
time-stamped certificates to reveal the exact time and date that
your e-mail was received - and read.
Additional notification options may include how long it was read
for, who read it, the approximate physical location of the
reader, whether or not your email was forwarded to someone else,
what kind of computer was used to read it, what file formats the
reader can accept (eg. PDF, MS Word, Excel), whether or not your
email has been published on the Internet and countless other
tracking mechanisms.
Why track your email?
Many businesses find it imperative to determine if prospective
customers receive and read their messages from email promotions,
request for quotations or product information. Email tracking is
the most effective way of identifying whether the campaign was
effective. Sales managers often wonder if their sales
representatives are being thorough in their email communication.
Email tracking provides a tool for accountability. Special
reports can identify number of messages sent and amount of time
spent by the recipient reading the message.
What if you sent a quotation with the wrong numbers? If the
email has not been read, you may even be able to retract or
delete the email. Some tracking services even allow you to
create self-destruct or email that can be retracted after a
period of time. If the email is never opened or assumed to be
lost, you could retract the old message and/or send a new
message.
Tagging messages and watching their progress adds to secure
communications. Many medical, law enforcement and legal firms
utilize this service to enhance security of sensitive
information. Email tracking helps ensure information is read by
the right person!
Some companies may opt to set up their own servers in order to
keep control internally and others may use an online service.
Both options are available from a number of providers. I
recently visited www.mailtracking.com to take a test drive. It
was very simple to use this service.
Do you want to try email tracking yourself?
Simply get a free account at www.mailtracking.com (or another
free email tracking competitor) and start sending your emails
with an added extension .mailtracking.com. Therefore, if you
want to send a tracked message to jdoe@hotmail.com, you simply
add the extension as follows jdoe@hotmail.com.mailtracking.com.
As the email message travels across the world wide web, you will
get notification of its various stages.