Public Relations and the Internet
Although the field of public relations is quite new, it is seen
to be pivotal to many companies when coordinating advertising
and marketing campaigns. Public relations, which is often
defined as "The art or science of establishing and promoting a
favorable relationship with the public" (Answers.com 2006, p: 1)
has been increasing in popularity, especially now with the
Internet being used as a tool for communication in modern
society.
Frequent usage of the Internet has allowed consumers to
communicate and access products and services from companies more
easily. For example, Jerry Fireman states, "Public relations can
be cost effective because the media--rather than the
marketer--takes on the expense of delivering the information to
the intended recipient." (Fireman 2006, p: 1). Hence, by
advertising on the Internet and promoting good relationships
with clients, public relation officers are now able to achieve
access to a wider market with a lower expenditure rate.
Furthermore, the Internet has viewers from different nations and
cultural beliefs; therefore, the scope of campaigns for modern
public relation officers has increased. Secondly, the
technology of the Internet has increased the attractiveness and
effectiveness of public relations. For example, public relations
originated from Newspapers and News reports; however,
communication can now take the form of interactive visual
graphics as well as creative websites and short multimedia
presentations. Techniques that are used by public relation
consultants are varied, hence creativity and the impact of the
statement on the website is very important in modern
communication and public relations. Public relations in
contemporary society is now inter-connected with understanding
the discourse and the changes of supply and demand in the
market, however, it is also about effective corporate ethics
used to enhance the status of a company, and to provide
effective long-term relationships with clients.
Although some academics would argue that public relations have
become advertisement-based focusing mainly on persuading
consumers to purchase a product, the effectiveness of these
advertising and marketing techniques have also greatly enhanced
the needs of the consumer market. The advantages of utilizing
public relations on the Internet have also benefited people who
may not have otherwise have had access to the advertising of
these products due to their lifestyle or the location of their
home. The Internet has indeed connected the wants and demands of
consumers to the supply and services of the producers. Although
the value and importance of the Internet is highly contentious
and can be interpreted differently by separate discourses, most
societies would agree that the Internet has established a
prominent role in the globalization process, resulting in public
relations and communication increases.
References: Answers.com (2006) Definition of Public Relations:
http://www.answers.com/ Fireman, Jerry (2006) Successful PR:
'It's all about understanding the media.'
http://www.marketingprofs.com/login/signup.asp?source=/5/fireman7
.asp