Car Problems What To Do Next
You have just had your car serviced / repaired and you have paid
your bill and left a happy customer and then bang the car breaks
down and won't re-start.
You contact the garage and they recover your car back to there
premises and then inform you it has something to do with the
laughing shaft haven fallen of the giggle pump? Makes no sense
to you until they tell you it's going to cost lots of money and
its not there fault although they have just serviced / repaired
the car. 95% of people have no idea how cars work and they have
no intention of ever finding out and quite rightly so.
Statistically 80% of car problems occur after having some kind
of work recently carried out on your vehicle by a garage /
repair centre.
Our advice is give us a call and explain simply what has
happened, believe it or not but we will probably be able to
finish your story once you start to tell us what the problem is.
Now we are not psychic but we are very good at problems,
disputes and arbitration in the motor industry.
We will listen to the problem and let me tell you sometimes it
can be a very long story to tell. We then make a decision as to
whether or not our services can help YOU. We are not in business
to take money from people and not help them. If we feel that you
do not have a case to answer to then we will tell you whether
you like it or not. This costs you nothing but the phone call.
CAR DEALER TOP TEN RIP OFF'S
A car salesman is a salesman not a motor mechanic, most car
salesman no nothing about cars or how the work or how the break.
They only want to sell, sell, sell because that is what pays
there wages.
Many car salesmen will tell you what you want to here. Yeh we
will service it before you buy it. Yeh we will replace the worn
tyres and brakes and fix the broken door handle and paint the
scratch on the bonnet. These will all be done when you come to
collect the car.
Then you arrive to collect your new pride and joy and various
things have not been done. Excuses range from;
* The parts are on order. * The parts are on back order and we
will phone and arrange the car to be rebooked. * I told the
service department to fix that it's there fault but don't worry
about we will fix it later. * I have been on holiday. * I have
been on my days of and left it with someone else to do. * The
bodyshop have a 2 week waiting list and I know you want the car
now so I will re-book it later. * Paperwork not ready mainly the
sales invoice or part exchange details not completed correctly
with no figures present on what you're paying against your trade
in. * The salesman telling you it's a one owner car but when the
paperwork arrives six weeks later it's had three owners or been
previously owned by a hire company or rally school!!!. * Being
told the car has a warranty when it does not. * Being told the
warranty covers everything when it does not. * Garages selling
the car hoping that the problems that are present you don't pick
up on until later. * Garages selling the car hoping that when
the defects present arise the warranty will cover them.
WHY INSPECT BEFORE YOU BUY
You cannot buy a house without it being inspected / surveyed
first.
This is for the benefit of the buyer not the seller.
Why are cars so different from houses, they are very expensive
and can cost lots of money to maintain.
Things go wrong with cars just like things going wrong with a
house, a house survey is there to save you money and give you
the piece of mind knowing that what your are paying for is the
correct price and if there are any problems then you know about
them up front. This is exactly the same for a car inspection.