Advertising Agency Software
There are many different types of software that an advertising
agency needs to conduct business efficiently. Here are some
examples of tasks that can be supported by software that is
currently available to agencies:
- Create estimates and quotes, invoices and schedules for
client approval - Prepare drafts of a new brochure, print ad, or
annual report for review - Manage client feedback on direct mail
materials - Track key project milestone dates - Prepare and
review media plans - Prepare a storyboard presentation for a
client - Prepare market research - Schedule project tasks -
Review rough cuts - Create project timelines - Manage external
client and prospect requests - Schedule media - Time tracking -
Track expenses against estimates - Plan and analyze resources
usage - Accounting and bookkeeping
To meet these needs, an advertising agency should consider the
following
advertising agency software:
Graphic Design Software - The agency will need a creative
design Application Suite like Macromedia Design Suite or Adobe
Creative Suite to do the basic graphic design, storyboarding and
other more creative aspects of producing advertising material.
Audio and Video Editing Software - If they do the mockups
of their radio and television commercials in-house they will
need to be able to edit them for client review before they turn
everything over to the actual production company that produces
the final versions.
Office Applications - Most companies use Microsoft Office
for word processing, spreadsheet and presentation software since
it has become the standard for businesses.
Contact Manager - The agency needs a good contact manager
to keep track of all of their client information. Larger
agencies may want to opt for a sophisticated customer relations
management (CRM) system instead.
Email Client - An agency needs a good email client.
Although there are a lot of good email clients available,
Outlook is the business standard and has scheduling capabilities
for meetings, distribution lists, public folders, the ability to
flag all correspondence from specific individual clients and
basic content management capabilities.
Project management, Time & Expense Tracking Software -
because they work on individual projects, an agency needs
software that can track all of the costs associated with each
project. The software should be able to track employee time with
the ability to use split rates and multiple rates, raw
materials, outsourced invoices, etc.
Accounting Software - They need standard accounting
software that provides invoicing, accounts receivable, accounts
payable and general ledger functions. Larger agencies may need
the software to handle multiple currencies and tax codes.
New Possibilities
With the advent of extranets, special software suites have been
developed specifically for advertising agencies. They include
programs that can provide contact management, time & expense
tracking, project management, scheduling and email management.
Some of the applications can even interface directly with the
firm's accounting software.
Another innovation is the client service extranet. They have
replaced email as the favored forum for sharing and organizing
the vast number of documents that are part of all client/agency
relationships.
Using an extranet allows all employees, vendors, suppliers,
clients and others on the project team to have real time access
to all of the pertinent project details from anywhere in the
world. Best of all, an extranet makes it possible to share the
design documents, audio and video clips with the project online
in real time. No more waiting for courier delivery or a
face-to-face meeting providing better customer service than ever
before possible.