How To Outsource Wisely ?
" Research, consult, and communicate. That's the motto of any
company that is successful in outsourcing. "
International division of labour has done its work. So nowadays,
if you ask anybody about the regions he associates with
IT-industry, you'll get quite a short list: India, China,
Russia, Eastern Europe. No wonder, historically these regions
had the most efficient technically oriented education. In
addition to lower cost of labour in the East, that is their main
selling point, which determines their competitive strength.
Recent trends in software development market show that it is no
longer the most efficient way to work onshore. Competition is
too high and in some particular cases, US or European IT people
even go farming rather than admit the situation and adapt
themselves. This article is mainly for those who are going to
stay straight in the industry whatever surprises it keeps
bringing.
As a logical sequence, almost each leading company engaged in IT
sphere, whether publicly or secretly, outsources a part of its
current work to third parties, often offshore. No wonder that
Indian and other offshore software development companies prosper.
So what are the key factors that make companies outsource?
-- Cost of labour is often several times less than onshore.
-- There is no need to maintain the whole technical
infrastructure.
-- Company can concentrate mainly on marketing tasks.
Although that sounds good and promises several times bigger
profits, incautious outsourcing can be a trap for any company.
Don't forget that you entrust your reputation to a company that
is thousands miles away. Hence, if you have made a decision to
outsource a part or the whole project to some company, you
should take into consideration five simple tips.
Make proper research The simplest way to find offshore
software development companies is to try search engine or
relative online directories. However, there is no guarantee that
under inspirational promises any website has, you won't find
cheaters. Spend several hours and try to find the most info
about the companies you have selected. Search engines should be
your best friend in these efforts.
Consult alliances and associations Almost each country
where IT industry is well developed has national alliances of
software development companies. These pools of developers can
become your first step in search for an outsourcing company.
Communicate carefully When you have decided to contact
several, as you think, most reliable companies, you shouldn't
provide them with complete info regarding your project at once.
Keep a little intrigue and give the info partially. That will
make you aware about professionalism of companies' project
managers as well as about their communication policy.
Communication is what you will appreciate during the whole
project's development. Therefore, it is better to find out
whether they are communicative enough before you sign the
contract.
Ask for references/samples Although offshore developers
cannot disclosure their recent contracts, anyway, they have
several clients that can provide you with references whether
they are bad or good. If there are no references at all, ask for
some software the company has developed. See and try each
example of their work you can. That will make you aware about
the quality of their services.
Phone or visit them The best way to test the company,
which you would like to outsource to, is contact them directly.
Emails are good, but you can find out more info about the
possible partners if you phone them. At least you will know
about their command of English (don't forget, you are going to
outsource abroad) and their real interest. Additionally, you can
make them relax a little, so they will be less defended against
your research of true situation. If you visit them personally
you'll see exactly who and where will work for you. At least, if
the company doesn't mind you visit them, that can mean that they
are open enough for collaboration and they have provided you
with more or less true info.
If you can do at least three of these five steps, there will be
little chances for you to be cheated by an unreliable company
thousands miles away. You'll be able to experience that kind of
wise outsourcing that can give you required competitive ability.
Each time you are going to give some project for offshore
development, take into account that you should be an initiator
and wise decisions maker. Research, consult, and communicate.
That's the motto of any company that is successful in
outsourcing. It's not too complicated, is it?