How To Get Good Feedback On Ebay
Getting an auction running is easy. You just put your item
online and wait to get a bid. However, getting a bid depends on
your feedback. Feedback is like credit. If you have bad credit,
you cannot buy what you want. In terms of Ebay's system, if you
have bad feedback, people will not bid for your item, some will
not even read your description. So if you're new to eBay you
should follow these steps to make sure you keep a good feedback
record all the time.
First, when you write your headline, be sure to state that your
item is new, used or factory renewed. Some people use
wholesalers and buy factory renewed items, which are items
people bought and used but decided that they did not want any
more and that they sent back. The warehouse repackages the item
and sells it again. So write in the headline the item condition.
Another common way to get negative feedback fast is by not using
a dropshipper correctly. A dropshipper is a company that ships
out items from a warehouse to the sellers' customers. You buy
the item when the Ebay customer pays you, then you forward the
money to the dropshipper and they ship it. One common mistake is
to put an item on a one day Ebay auction that only has 10 or
less items in stock. The item sells but the dropshipper has sold
out. Now you have a mad customer wanting the item that they've
won. So do not put an item online for auction if it only has 10
or less items stock. I suggest only putting something online
from a dropshipper that has 20 or more, and then check the
dropshipper site daily. 50 or more and you can check the site a
least twice a week.
Another way to get negative feedback is not shipping the item
out fast enough. It should only take 2 business days to ship
someone their item, more than 2 days and you can expect some
email asking you whether the item has been shipped. You should
always use a shipper that offers tracking so you will know where
the item is at all times and when it arrives. Your customer will
know too and you can relax knowing that he won't be send you
emails asking where the item is.
Always offer insurance or better yet, make insurance standard so
if the item gets damaged en route you can relax knowing that you
have nothing to worry about. If you are shipping new items, it's
best to offer a return and replacement policy on your products.
If you get emails from anyone on Ebay that may want to buy your
item, answer their questions without delay. You will also
receive questions after someone buys something from you, so
always check your email.
To recap, headline your items as new or used, ship as fast as
you can, tell your customers you shipped their item and send
them the tracking number to prove it. If you do all this, you
should have great feedback on Ebay.