Viewpoints! Everyone has them and they are personal. However, when you believe that only your view is correct, you shut out other people and do not listen to the facts they are giving.
Your brain's "Reticular Activating System" will actually filter away anything that is in contradiction to these beliefs. Basically, you close off communication and any connection with the other person. And where there is no communication, there is no mastery of your life.
It is important to understand that our viewpoints are based on our outlook in life.
This outlook has been shaped and molded by:
Our own biases
How we were raised in what culture, religion and society
How we were educated, to what level and in what area
Our occupation
Our life experience- that which has happened in our lives
Our expectations of others and ourselves
Our relationships with others and ourselves
There is more than one viewpoint and many situations have multiple viewpoints. If we can back away from ours and look at someone else's side, we are then able to have a greater understanding of the others person