Telesales personnel are a growing number across the world in an ever-widening range of fields from Insurance, Double-Glazing and Healthcare, to Advertising, Building, Manufacturing, and National and Regional Newspapers. And the list becomes more and more extensive. Even Charities now employ Telesales personnel to increase donations.

Across the UK and internationally, many companies exist solely to contact people via the telephone, with contracts from a number of businesses. At a conservative estimate, there are many tens of thousands of full and part-time personnel engaged in the Telesales industry in the UK alone. Each of these wants to earn good commission, (because the basic wage is generally low). Turnover of personnel is high because of