I've used VoIP technology for the past few years for my home line, and recently made the switch to using VoIP for my business, as well. For those who may not know, the acronym VoIP stands for "voice-over-ip", and, essentially, means that our phone calls can now travel over data lines, much the same way our email does.

If you follow telecommunications at all, you may remember the early days of this kind internet telephony: users needed a computer, an internet connection, and a headset with microphone in order to make and receive calls. The amount of equipment required was rather cumbersome, and one could only make calls while sitting at the computer. Now, though, the communications landscape has changed, as VoIP can be utilized in much the same way as a traditional land-line-- you can use a wireless phone and take VoIP around the house, or you can get a so-called "soft phone", which enables you to take your calling around the world.

VoIP plans are less expensive than traditional calling plans, and come standard with desirable features such as call-waiting, call-forwarding, 3-way calling, and voicemail. In fact, you can even have your voicemail delivered as an audio file to your email account, saving you the time and hassle of calling in to retrieve messages.

Aside from the cost savings, calling features, and convenience, (reasons 1, 2, and 3) VoIP is great for business in seven other ways. First, you can choose your area code. So, for example, if you have clients in Los Angeles, but you work from New York, you can obtain a Los Angeles area code so you seem to be right next door. This can be a good way to create a business presence in multiple cities very cost effectively. Next, you can order toll-free lines for less than traditional carriers. Having a toll free line makes your business seem bigger. Also, you can take your calling plan on the road when you travel, and can use your 'softphone' to make calls to/from hotels. No more paying exorbitant fees for local calls, which saves you money (reason 6)

The higher end VoIP plans allow you to place an unlimited number of calls for one set fee. This can help you budget your business expenses more effectively. You can forward calls to any number when you're out of the office, meaning more flexibility. VoIP also allows you to call internationally for very low rates, so you can expand your business reach and influence across the globe. (reason 9). Setting up a VoIP phone system is easy, and can often be done in less than five minutes, provided you have high speed internet and an IP-usable phone (reason 10).

So, for all these reasons, VoIP is great for business. It's affordable, convenient, and simple to use. As the world of business gets more complex, it's nice to know your telecommunication systems doen't have to follow suit.

Jane Perkis is a technology enthusiast who uses VoIP for home and business. Please visit http://www.voice-over-ip-advice to learn more about VoIP for your home or office.