Outsourcing Success Mantra

Managers managing successful outsourcing relationships increasingly believe that success is tightly bound to the ability to adopt and exploit practices that drive sustained process innovations/ improvement. Such business processes innovations are characterized by a no-holds barred commitment to the overall business goals and hence are aligned to individual skills/competencies. Along with today's leading edge technological resources like ERP, new process modelling techniques provide the means to sustain continuous innovation.

Outsourcing experts and project managers now look to implement processes that directly address critical business needs, recognizing the cross-organizational nature of different activities