Many companies believe in promotion from within and I am in full agreement with this type of policy.

If a company acquires a new software package the users, the individuals who must input the data, manipulate the many options that the new package offers will usually receive some sort of training on the product, if it is not formal training there will, at the very minimum be a user manual and a help desk program of some sort.

If a company acquires a new piece of production machinery the people who are to use it will receive training on how to use it safely and efficiently. If you buy a new postage meter for the company, the salesperson will give the operator a training course.

Why does a company train the staff that will use the new system or product? It