Decades ago we started to learn about the forthcoming paperless office due to the advent and widespread acceptance of technology. Well, that did not happen even though electronic document management and knowledge management have come a long way since then.
Then we moved on the era of ease of communication and away from fax machines.
Emails, cellphones, voicemail and video conferencing were the tools for the future designed to make us more effective and productive. A decade ago 40% of US workers called themselves