Crimes, scams, and untruths are as common in the moving business as elsewhere. Each year thousands of complaints are registered with DOT and are awaiting justice. Moving is a business in which there is tough competition and there are many movers that are not reliable and whose operations are suspect.

Bad movers are those fly by night operators who conduct their business without proper infrastructure or licenses. Common scams in practice are tricking you to selecting them by giving a low quote and then using loop holes in the contract to get you to pay at least 3-4 times more than the estimated amount. If you refuse to pay your consignment will never reach you. Other bad business practices are sub-letting the assignment, not carrying enough insurance, refusing to pay for damages, and not coming through with the services promised.

Be prepared to lose your consignment, to paying more than estimated, to suffering breakage, and frustration created by tardy service. Inexperience movers also hire workers who are not trained in expert packing or moving techniques. Some movers