In a truck wash business it appears that many managers come and go and this means there is always a turnover problem with employees when a new manager comes into play. These issues are serious because many of the truckers who stop at the truck wash are use to having the same crews and the same teams, which means the same quality of work and the same service.
Unfortunately thanks to the dynamics of the industry and changing of hands; change management is always an issue as truck wash owners and truck wash chains play musical chairs. The larger truck wash chains often have offices that are in the middle of nowhere but are near crossroads and are put there are so they can reach the truck drivers all their routes. However when you put a quality manager out in the middle of nowhere generally they decide that they want to quit.
The truck wash chains need to decide if they wish to move around their managers more often so they do not quit or deal with the change management issues that are involved in the truck wash business. Additionally, many truck wash businesses operate for three or four years to pay off there are construction completion costs and then decide to sell the business.
But putting up a signs that say; under new management may actually turn clients and customers away. A smooth transition between management means the truck wash can operate and maintain their flow of customers during the entire transition period. Please consider this in 2006.
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