Customer Service - This I feel is the most important aspect to keep in mind when looking for a good web host. Don?t over look this! Chances are at one point in the life of your website you are going to have a problem with your host, or a question, inquiry,etc. What good is it if they don?t answer? Look for hosts that provide 24/7 email support. Email is the most common although a lot of hosts will also offer live chat, and some even phone support. Support I feel is what makes or breaks a host. Datacenters are all pretty similar, and often times a lot of resellers are at the same datacenter. Test out a company?s response time. And over a couple days. One my first hosting experiences I found a site with live chat, got online, asked my questions, and then joined. A few days later I had some support problems, and there was no one there, same thing a month later,etc. Even just to cancel my account took a month. Quality hosts will be consistent and timely with their support.
Web hosting can be a pleasant experience or it can be a nightmare. Take your time and test out a company before you join. A little time now, will save you a lot of time/energy/money down the road!
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Ryan Fyfe is the owner and operator of Web Hosting Which is a great web directory and information center on Web hosting and related topics like Unlimited Domains web hosting.