HOW TO AVOID A CAR REPAIR RIPOFF
Every once in a while we actually go off-line and leave the
house. And when we go it's usually in a car... or truck or van
or motorcycle ... you get the point. The fact is that our
vehicles are going to break down some day. When that day comes
FOR YOU, here's how to come out the winner in the great car
repair ripoff game.
There are honest and dependable car repair shops in the land.
Equally true, however, is that the Federal Trade Commission has
stated that there have been over $40,000,000,000 in unnecessary
car repair ripoffs.
You read that number right, it's 40 BILLION dollars. And they
want you next.
DO IT YOURSELF IS OVER
In 1980 the car companies started putting computers in car
engines to make them more fuel efficient and satisfy the demands
of the public for more features. A side effect of this move has
been that cars are now so computerized that even if you wanted
to do it yourself in many cases you can't.
WHAT YOU CAN DO ABOUT IT
While space won't allow me to list all you can do here, the
following BASICS will get you well on your way.
Absorb the following information for your online business, too.
Remember, although I'm specifically talking about the
necessities of avoiding car rip-offs, ensure that you take the
following procedures to heart when doing business online. As a
result, you can truly find the professionals.
ASK QUESTIONS
We often approach the car repair shop like we do a brain doctor.
Since they will be doing things we don't have expertise in, we
ask very few questions. YOU ARE THE CUSTOMER. You have a right
to a simple explanation.
Or a technical one if you are so inclined. If they can't or
won't explain the work to your satisfaction, look elsewhere.
GET A REFERRAL
Have you ever noticed that very FEW car repair shops offer you a
list of satisfied customers? It's very important to ask around
BEFORE they have your car in their possession. You can call the
Better Business Bureau or the local Chamber of Commerce. In most
cases they will know who to avoid. If you are at home call your
friends and ask them who they use or who NOT to use. Remember,
information is power.
WHERE'S THE BEEF?
Here's a tip that almost all car repair customers miss. Make
them SHOW you the parts they replaced. Unless you can see the
old, broken or worn parts you will never know if they needed
replacing. Protect yourself with this technique and you will
avoid the most common ripoff of all; saying parts have been
replaced when they simply have not.
By following the advice above you will leave the house with a
sense of confidence that if something DOES go wrong, you know
what to do. And that is the ultimate weapon to protect yourself
against any scam....
Whether it be to your car, or for your online business!