How to Hook Your Readers with Long Copy and Keep Them Reading to
the End
If you're like most solo professionals, you can't afford to sell
yourself with hype. You want to create a friendly conversation
with website visitors so you'll attract clients.
But a website that doesn't attract and hold attention tends to
grow cobwebs. It looks sleepy!
And research shows, over and over, that long copy sells better
than short copy.
So how you do create long messages that don't set your visitors
to snoozing... or worse, clicking off to a more wide-awake
website?
1. Write conversationally.
Let's face it: web surfers get bored like everybody else.
They're sitting all alone with their computers and they want to
feel somebody cares enough to talk to them. Reading pages and
pages of copy should feel like getting a letter from a good
friend.
Short copy (and short-short ezines) comes across more like a
message left on an answering machine - not a meaningful
connection.
Ever had a phone conversation with a friend or even a business
relationship when you just enjoyed talking?
You were in no hurry to hang up. You were entertained. You felt
affirmed. When readers feel this way, they'll stay tuned - all
the way to the bottom of the page.
2. Maintain suspense.
Whether you're writing website copy or murder mysteries (my
favorite leisure reading), maintain suspense. Each sentence
should motivate the reader to move to the next sentence...and
the next paragraph...and the next page, chapter and even book.
I'm not sure who first applied the term "bucket brigade" to
copy. But here's the idea.
Before fire departments got organized, volunteers would fight
fires by lining up and passing buckets of water from the nearest
well to whatever was burning. Another line would pass empty
buckets back for refills. Buckets moved from hand to hand -
fast, no stops.
So think of each idea as a bucket you want to pass along, from
one sentence to the next. Motivate the reader: "Keep going!
Urgent! You need to reach the end before anything else happens!"
3. Ask, "Who's reading?" rather than "How long?"
Your target market really wants to learn what you have to say.
They realize they'll learn from you, even if you're overtly
making a sales pitch. So they keep reading....and reading.
What's your favorite personal interest? Dogs? Cats? Hiking?
Basketball? Soccer? Music? Art? Real estate?
When you're passionate, you can't learn enough. You hope the
article, book or talk will go on forever. And if you've targeted
right, your readers will feel the same way.
4. Encourage your readers to talk back to you.
Marketing researchers know: When we read any message, we tend to
talk back! Sometimes we speak aloud (and even throw a magazine
across a room - doesn't work with a computer).
But most often we engage in what psychologists call
"counter-arguments." For example, you read, "This technique will
transform your cat into an obedient pet who comes when called."
You think, "No way!" or, "You must be kidding."
We also affirm what we read.
"That's a great idea!" "I can save money in the long run!"
And (especially if we're contemplating a big-ticket item) we're
seeking more and more reasons to justify our buying decision.
So...you're probably ahead of me: Longer copy means more
opportunities to say, "Yes - it's for me!"
5. Crawl out on the edge.
What television shows become mega-hits? I should know. I'm
somewhat anti-television. No cable in my home because, "There
are better ways to spend my time!"
But what do I rent at the video store? You got it: the big HBO
and Showtime series that go outside the networking programming
box.
They're more like indie films than television - and they
attract audiences of millions. And just try to rent a DVD of
past seasons: you get on a waiting list. (Desperate Housewives?
A desperate imitation! Feel free to email if you disagree.)
Writing works the same way.
Whenever I take a risk with an edgy ezine article, a few
readers unsubscribe and some even send a few grumpy emails. But
I always get a few orders and queries about coaching, too.
When I write reviews for amazon.com, I just say what's on my
mind. And I get some of my best clients and subscribers.
One reader even said, "Do they call you Cantankerous Cathy? You
never say anything nice!" But she signed up for my ezine and
attended three teleclasses. At least half a dozen clients claim
they hired me because, they said, "You tell it like it is!"
Edgy for me means strong opinions and ideas. Some famous
copywriters use strong, colorful language. Adapt your edginess
to your audience and your own style.
Bottom line: As long as you hook the reader, maintain suspense
and tell a good story, your message can be as long as you want
it to be.