Microsoft Great Plains, Navision, Solomon and Axapta are Microsoft Business Solutions ERP applications, serving to the whole spectrum of vertical and horizontal markets. Assuming that you already have one of these systems installed and implemented we would like to give you - IT director, Database Administrator, Programmer, Software Developer, Controller your options in supporting/upgrading Microsoft Great Plains for your company
It is always good idea to install everything on your own - however Great Plains requires combination of computer networking, some programming, good accounting/distribution/logistics/reporting background - so it is not a surprise that Microsoft Business Solutions requires their customers to have specially assigner Microsoft Great Plains Partner/VAR/Reseller to serve the account.
First Scenario. Due to the recession your former MBS partner went out of business, leaving you without support and you lapsed in payment annual enhancement fee. This is very common scenario - in fact Microsoft Business Solutions introduced direct quoting to the companies like yours - just to insure that you have an option to pay this required maintenance fee. In this situation - you can not get new version/migration tool, etc. until you get your company reinstated in MBS enhancement program. What you need to do is these:
1. Find reasonably inexpensive MBS partner and switch to it as your MBS VAR - it is very easy to change your VAR - you compose the letter stating that you would like to switch to company ABC as your MBS VAR, sign it and fax to your new VAR.
2. MBS Promotions