How to Listen to Your Teenager Without Appearing to Have
Attention Deficit Disorder (ADD)
In one of the Family Circus cartoon strips, the little girl
looks up at her father, who is reading the newspaper, and says,
"Daddy, you have to listen with your eyes as well as your ears."
That statement says almost all there is to say about listening.
Being a good listener means focusing attention on the message
and reviewing the important information.
Listening can be considered an art, as well as a skill, and like
other skills, it requires that you exhibit some discipline to be
effective. However, in today's world where multitasking is
considered essential to surviving in the workplace, it is not
uncommon to be talking on the phone while we are reading mail or
sending e-mail, and simultaneously conducting hand signals with
a co-worker who needs your input about something important.
However, when it comes to communicating with your teenagers, you
have to separate yourself from this multitasking communications
style, and learn how to focus 100 percent of your time on her
when she needs to talk to you. If you do not, she will perceive
this distracted behavior as a lack of interest in her.
Thus, during your conversations with your teen, you must ignore
your own needs, demonstrate patience, and pay attention to her.
Hearing becomes listening only when you pay attention to what is
being said, and can contribute to the conversation.
So how good are your listening skills? Answer the following "yes
or no" statements honestly:
1. I make assumptions about my teens feelings and thoughts 2. I
bring up past issues during current disagreements 3. I interrupt
my teenager's conversation 4. I respond to a complaint with a
complaint 5. I respond to my teen with phrases like, "That's
ridiculous."
If you answered "yes" to any of these statements, then there is
some room for improvement in your listening skills.
What to do Use the following guidelines to help improve your
listening skills:
1. Maintain eye contact with your teen during conversations.
Good eye contact allows you to keep focused and involved in the
conversation.
2. Be interested and attentive. Your teen will sense whether you
are interested or not by the way you reply or not reply to her.
3. Focus on "what" your teen is saying and not "how" she is
saying it. If she is upset, for example, she may be exhibiting
body language that may be distracting.
4. Listen patiently and avoid getting emotionally involved in
the conversation. If you do so, you will tend to hear what you
want to hear, as opposed to what is really being said. Your goal
is to remain objective and open-minded during your discussions.
5. Avoid cutting your teenager off while she is speaking. This
will show her that you respect her right to have an opinion, as
well as to freely express it.
6. Avoid distractions or trying to multitask during your
conversations. This may be okay at work, however your teen may
perceive that you have a terminal case of Attention Deficit
Disorder (ADD). :)
Exercise It may be helpful to have a practice conversation with
your teenager rather than wait to try and be a better listener
when she comes to you with a "real world" problem. Inform her
that she is really important to you, and that you want to be a
better listener. Then tell her that you need her help.
Referring to the above guidelines, have her tell you about her
day while you demonstrate your listening skills. Then ask her
how you did and what you could have done better. Remember not to
get defensive and conclude by thanking her for her help. Doing
this on a regular basis will not only improve your overall
listening skills, but also will make your teenager want to talk
to you.
Copyright 2004 by V. Michael Santoro and Jennifer S. Santoro,
All Rights Reserved.
V. Michael Santoro, M. Ed. co-authored "Realizing the Power of
Love," How a father and teenage daughter became best
friends...and you can too, with his teenage daughter Jennifer S.
Santoro. For more information, visit their Web site at
http://www.dads-daughters.com