The Hippocratic Oath Upheld - PHI, your personal health
information kept private
"I will respect the privacy of my patients, for their
problems are not disclosed to me that the world may
know."(1) This excerpt from the modern Hippocratic Oath to
which every doctor swears by; it was set to ensure that each
patient's information and condition is kept private.
The communal spaces of a clinic pharmacy or hospital often don't
mirror the tenet for medical privacy. For example, standing in
line waiting to ask the pharmacist a personal question can be an
embarrassing and even traumatizing ordeal as complete strangers
stand within earshot. For many patients, simply having to
divulge personal health information (PHI) can be an
uncomfortable occurrence in itself. Couple this fear with the
security and privacy risks inherent to anything of a personal
nature, particularly one's own medical information. Being sick
today or even going in for an annual exam or wellness visit
connotes a hesitancy on patients who are all to wary of things
like identity theft.
Having access to a healthcare provider online is less stressful
and more practical for many patients. "People are often more
comfortable talking to a computer than they are to a doctor,"
said Dr. Delbanco, a professor of medicine at the Harvard
Medical School and the lead author of an article on doctors and
e-mail in the current New England Journal of Medicine.(2)
However, the convenience of emailing your doctor or clinic to
ask your provider questions brings up risks. As the digital and
healthcare worlds advance their symbiotic relationship into the
21st Century new threats to personal health information have
also emerged in recent years.
Did you email your question to the correct person at your
clinic? Did they reply to the email directly or use contact
information in their electronic medical record database? In a
2005 study 70% of Americans are concerned that personal health
information could be disclosed as a result of weak data
security.(3) With each technological advance, both the medical
field and patients must be aware of the severity of improper use
of public health information (PHI). According to the Heath
Privacy Project, a patient's rights information site, one in
five patients are victims of improper disclosure.(4)
In spite of all these risks, patients continue to utilize email
and the internet in order to seek out answers to various health
queries. Some visit sites such as WebMD's Symptom Checker to
find why they're left leg is swollen, while others simply spend
time at sites such as the American Diabetes Association that are
strictly devoted to specific health issues. Patients often
research and want to ask questions about their conditions after
clinics are closed.
"It's a matter of both convenience and comfort level," Dr.
Delbanco, an advocate for the continued relationship of email,
the internet and medicine says. "In the office, a doctor sits
there in a white coat exuding authority, which can be scary.
There's evidence that people tend to be more open in front of a
computer, especially with tricky stuff like alcohol or sexual
behaviors."(5)
Online behavior shows that not only patients but many within the
medical field want to take accessing medical information a step
further. Both medical providers and patients wish to use the
internet as a tool in their personal healthcare communications.
"The internet will increasingly change patients' expectations of
the clinicians, so that physicians will routinely need to offer
services like e-messaging, instant messaging, video conferencing
and other online services," according to Dr. Daniel Z. Sands, a
primary care internist and Assistant Professor of Medicine at
Harvard Medical School.(6)
Trends in patient internet use show that now is the opportune
time for both patient and doctor to achieve a cooperative
symbiosis within the digital ether. The digital medical office
is a true possibility, but measures need to be put into place to
protect patients' private health information and a clinic's
electronic medical records.
The internet has changed where and how patients seek the help of
doctors and medical providers. The e-medical caregiver can
converse with his or her patients in a wide array of online
communications tools, continuing the symbiotic relationship
between doctor and patient. The Hippocratic Oath's tenets of
treatment, respect and privacy can be upheld as long as
electronic security is also a priority to clinicians.
End Notes:
- - - - - - - - - -
1.) Louis Lasagna, "Hippocratic Oath, Modern Version," Academic
Dean of the School of Medicine at Tufts University, 1964.
reprinted on "Nova Online, Survivor MD,"
http://www.pbs.org/wgbh/nova/doctors/oath_modern.html
2.) Anahad O'Connor, "Take Two Aspirin, E-Mail Me Tomorrow," The
New York Times, Section F; Column 5; Health & Fitness; Pg. 7.
LexisNexis 30 September 2005.
3.) "Majority of Americans Have Privacy Concerns about
Electronic Medical Record System," Health Privacy Project
(www.heathprivacy.org): http://www.healthprivacy.org
4.) Health Privacy Project "Homepage Animation"
http://www.healthprivacy.org. 29 September 2005.
5.) Anahad O'Connor, "Take Two Aspirin, E-Mail Me Tomorrow," The
New York Times, Section F; Column 5; Health & Fitness; Pg. 7.
LexisNexis 30 September 2005.
6.) Dr. Daniel Z. Sands quoted in: Susannah Fox, Janna Quinney,
Lee Rainie, "The Future of the Internet," Pew Internet and
American Life Project, Published 4 January, 2005. 4.