My Mommy's Going Potty!
How many times have your little ones answered the phone before
you could get to it? Children don't always know what to say when
they answer the phone, especially if they are under the age of
seven.
In order to save yourself what may be an embarrasing moment and
to preserve your business image, I recommend that you get a
separate phone line. Having a separate line has many advantages:
-You won't have to worry about your children answering the
telephone while you're in the shower. Simply teach them which
phone they are allowed to answer and which phone is "off limits
no matter what". By creating this boundary, you are preserving
your business image. Kid's usually aren't very good at taking
messages, and if they do, they often forget to give them to you.
This could result in lost profits AND potentially, lost
customers as well.
- If you get a business line, as opposed to a residential line,
you can be found by those customers who call you using Directory
Assistance. You will also get your phone number listed in the
Yellow Pages of your local phone book at no extra charge. By
having a business line, your expenses for your calls are tax
deductible.
- You have the option of either answering your calls or allowing
your answering service, voicemail or answering machine take your
calls and message. This will help you reduce interruptions when
you're working on an important project and don't want to be
disturbed, or if you're out of the office. Make sure you don't
answer your business line after working hours.
- You will instantly know how to answer your phones. Most people
answer their home telephone by simply saying "Hello". By using a
separate business line, you can answer your phone in a more
professional manner: "Hello, (your company name), how can I help
you?" How you answer your business line could be your first
impression on a potential customer so you'll want to make it a
good one!
How you handle your business telephone calls will present an
image of your business before you even meet your clients or
customers. Make sure you can preserve that professional image
before your three year old answers the phone and tells your
customer "No, mommy can't come to the phone. She's going potty!"