Recruiting with FAQ - Part One
As most of us know recruiting in direct sales plays a very large
role. Don't make them search or ask for the information they
want ... hand it to them on a silver platter. The first thing I
do is make FAQ (Frequently Asked Questions) and answers easily
attainable. By doing this you're killing three birds with one
stone.
First of all your potential recruit may be "shy" and not want to
ask certain questions for the fear of being a "pain" or they may
think their questions are "dumb". (My answer to this is that the
only "dumb questions" are the ones that go un-answered because
they were never asked.) Another "bird killed" is ... Doing this
saves you time. How many times have you been asked the same
questions, over and over again? Starting to feel like a broken
record? Start a list of these questions and answer each one.
Lastly and probably the most important reason for this is I
don't know about you but, I'd certainly rather someone know
exactly what they're getting into before they join. Just because
your business is perfect for you doesn't necessarily mean it is
perfect for everyone. Everyone has their own reasons for joining
or not joining and they vary from person to person. I don't want
to spend my time training/supporting someone in a business
that's really not for them. Doing this is just a waist of yours
and their precious time. I want to make sure each recruit knows
exactly what they're getting into BEFORE they sign on the dotted
line.
What do you do with your FAQ?
1. If you own and update your own website, place your FAQ's
right on your website. Place it right on the same page as the
description of your business opportunity or put it on its own
page linked from your business opportunity page. A small example
of this can be viewed at
http://www.easybakegreetings.com/distributor.html#faq 2.Place a
"request more info" link on your site for potential recruits to
email you for more information. Place your FAQ's in a word
document and email those to potential recruits as an attachment.
3. You can take it one step further if you'd like to add a
personal touch and the added bonus of a visual aid. Purchase
folders from places such as OfficeMax.com. I use Esselte Double
Pocket Leatherine Portfolios. These have a special spot for your
business card, look very nice and are fairly inexpensive. (25
pack for $12.99) When a potential recruit asks for more
information simply print out your FAQ's and mail them off.
You can view an example of what I do at
http://www.easybakegreetings.com/distributor-info.html
Knowing what the potential recruit needs/wants to know is half
the battle. Next we'll discuss what recruits are asking and a
few things they shouldn't have to ask for.