Stain Guide
Stain Guide
In principle, stains should be dealt with as soon as possible
after they occur.
As more than 90% of all stains consist of residues from sugary
drinks, attempts should first be made to remove the stains with
luke-warm, clear water. Sugary drink stains can be dealt with in
this way: Work the stained area with a wet cloth, sponge or
brush. Avoid rubbing on delicate surfaces with a pile. If the
stain substance is not removed by this, however, use normal
stain removal agents. Dirt which resists removal should
first be carefully loosened using suitable equipment (back of a
knife, spatula or spoon), without damaging the pile, and the
loose substances should be vacuumed up.
Before using carpet cleaning agents or specialist dry cleaning
materials, the carpet should be tested in an inconspicuous spot
or on an off-cut for colour-fastness.
Dirt containing oil or fat can be removed using suitable carpet
cleaning agents or stain removers.
For marks covering a large surface area, intermediate cleaning
methods can be used.
Use of washing-up liquid or gentle detergents, etc., is not
recommended, as this increases the risk of repeat staining of
the covering due to residues.
Soil such as tar, asphalt, felt-pen ink, glue or paint can only
be removed using organic solvents. When using these solvents,
health and environmental protection directives must be followed.
If possible, products with a water-soluble solvent (e.g., based
on diethylene glycol ethers), which are not regarded as
hazardous substances, should be used.
Please note: Dissolved stain substances and, when relevant,
stain removal agents must not remain in the textile floor
covering in order to avoid the same stain recurring or
unnecessary repeat staining. Attention must always be paid in
such cases to rinsing thoroughly with water and then draining
(wet vacuuming, extraction).
Specific stain treatment
Chewing gum Liquid agents