Internet Buying Safety
Despite the many concerns, some now argue that it is actually
safer to buy online than buying over the phone or handing your
credit card over to someone in a shop. This is because if the
online payment is handled properly, your banking details will be
"encrypted", which means they cannot be viewed by anyone other
than those handling the transaction - usually the banks.
If you're still unsure, Card Watch, a banking group that works
with the police and retailers to stop credit card fraud, offer
the following "top ten tips" when buying online:
1. Make sure your web-browser (that's the software that you use
to view websites, most commonly Internet Explorer or Netscape)
is set to the highest level of security notification and
monitoring. These options are not always automatically activated
when your computer is set-up, so check your manual or the "Help"
option.
2. Check that you are using a recent version of your
web-browser, as they often include better security features. Up
to date versions can be downloaded free from the Microsoft or
Netscape websites. If you have a different browser or use
on-line services such as AOL or CompuServe, contact your ISP
(Internet Service Provider) or software supplier to find out how
to activate their security features.
3. Before purchasing from a website, make a record of the
retailer's contact details, including a street address and
landline phone number. If these details are not available on the
website, consider going elsewhere to buy. Do not rely on the
e-mail address alone.
4. Do not enter personal details unless the security icon is
displayed (this is a small padlock that normally appears at the
bottom of your browser when you begin your transaction over the
internet). You can click on the padlock to see if the retailer
has an encryption certificate. This should explain the type and
extent of security and encryption it uses. Only use companies
that have an encryption certificate and use secure transaction
technology. The address of the page where you enter personal
details should also start https://.
5. If you have and queries or concerns, telephone the company
before giving them your card details to reassure yourself that
it is legitimate.
6. Print out your order and consider keeping copies of the
retailer's terms and conditions and return policy. Be aware that
there may well be additional charges such as postage and
shipping. When buying from overseas, always err on the side of
caution and remember that it may be difficult to seek redress if
problems arise.
7. Check statements from your bank or card issuer carefully as
soon as you receive them. Raise any discrepancies with the
retailer concerned in the first instance. If you find any
transaction on your statement that you are certain you did not
make, contact your card issuer immediately.
8. Ensure that you are fully aware of any payment commitments
your are entering into, including whether you are instructing a
single payment, or a series of payments.
9. Never disclose your card's PIN number to anyone, inlcluding
people claiming to be from your bank or the police, and never
write it down or send it over the internet.
10. If you have any doubts about using your card, find another
method of payment.
For products to help keep you safe, visit Urban Safety
Supplies. Also visit Hi-Tech Hidden
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