Welcome to "The Long Tail"
Welcome to "The Long Tail"
If we took all the movie buffs of the world, grouped them
according to favorite movies, and made a graph of the head-count
starting from largest to smallest numbers, we would end up with
a line gently sloping down from the box-office smashes to
contemporary silent movies about puppets and on into obscurity.
However, as the line continues, it lingers indefinitely along
the horizontal axis. This lingering section is known as "The
Long Tail."
Chris Anderson, an editor at Wired Magazine, coined the term in
an October 2004 article and is currently in the process of
writing a book on the subject. Although Anderson's original
focus was on the mass retailing of books and music, The Long
Tail is still a model that can be aptly applied to many
different sectors of e-commerce, such as search marketing from
an advertiser's angle. This universal characteristic, in turn,
suggests that The Long Tail also describes the utility of the
Internet itself.
Anderson's reasonable take is that the big stores we visit off
line (in real life) make their money selling the big names and
can't afford to devote shelf space to the obscure. The tabletops
that Stephen King's offerings sit on, down to the square inches
even, is essentially rented; so, too, is the space taken by
post-modern anthologies of South American poetry. However
brilliant these works may be, they remain mostly undisturbed
until the chance occurrence of purchase. There may be room for
one shelved copy for browsing value, but expect no five-foot
high stacks near the registers. That's where the stores make
their money.
Let's size it down to re-illustrate the retailer's burden.
Imagine that your friend is the manager of a small package store
and his establishment that sells only the routine selection of
beers - like Budweiser, Coors, and Miller. Yet you know from
countless late nights at Otto's Brew Haus that he adores the
little known Spaten Ale and has even come to blows over his
brand's honor. Although it's a strong personal preference for
your pal he'll still concede that with limited refrigeration
space, Spaten Ale will remain a specialty offering of Otto's.
(Free tip: if this hits close to home, find new friends.)
There's an old saying in television advertising: "about half the
advertising money we spend works, but we don't know which half".
Technology has a funny way of crushing yesterday's idioms. The
advent of trackable media, like video on demand, has entered
television's mix and gives a free-spending ad exec fits. Their
ads can be more accurately traced! The model for a widely flung
net thrown with best guesses is crumbling under the demands of
ROI. (That's "return on investment") The T.V. execs call these
quantifying technologies new media. On the Internet, we simply
call it search.
A co-founder of Excite.com, Joe Kraus, remembers his search
engine's inability to capitalize on the potential search value
on his blog, Bnoopy.com. He mentions that in 2000 about 97% of
queries were considered unique. In contrast, according to Long
Tail, that 97% would be largely ignored. The real advertising
effort was expended on trying to corral some love from that 3%
of high volume search destinations, with little emphasis on the
quality of those searches. This scenario has since been
corrected by major search engines and that 97% is now well
targeted gold. In fact, numbers indicate that total searches
were up 15% in October from last June! Overture, Google: nice
going, you may take another bow.
The Long Tail is not just for the big guys. In fact, all these
unique searches represent a real opportunity for those who
aren't Amazon or Ebay to get in the game. For starters, niche
advertisers bring with them an expertise and knowledge in their
specific fields that their customer-base will identify with
almost immediately. This would mean niche specific jargon and
terminology, which quite advantageously, also means low bidding
and often unique keywords. Those previously mentioned 97% of
unique searches will lead straight to their rightful
advertisers. And by rightful, I mean, knowledgeable and ready
for business. Direct search advertising clients at
ICMediaDirect.com benefit directly from these relationships with
their customer-bases; as niche players they greet interested
customers online without having to pitch. Search has already cut
that song-and-dance out. Intelligent advertisers and budding
entrepreneurs will concentrate their own efforts on bolstering
and building their own online presence using search in order to
cost-effectively target and reach their customers. Search
reverses conventional marketing while performing an amazing
trick - it identifies the obscure movie buff in all of us.
Welcome to The Long Tail.
Joseph Pratt Media Analyst ICMediaDirect.com
http://www.icmediadirect.com e: joseph@icmediadirect.com