Developing The Right Attitude To Sell in Tough Times
Do I have any specific thoughts about selling when times are
tough? Well, if you are to achieve high levels of success in
selling, you must be able to get positive results even while
circumstances are negative. In just about every area of selling,
the field will over populate in boom times and thin out in tough
times.
The real estate industry is a classic example of this. Yet some
people stay in the industry year after year, regardless of peaks
and troughs.
The consistently high performer will get results no matter the
circumstances. Most of the time it comes down to attitude. Some
people look for circumstances in a victimized kind of way. They
need to justify their poor results. They celebrate their good
days, but in the down times, they have their 'safety net' of
excuses ready. What they are doing, is giving negative thinking
a lot of power. They spend precious energy and time dreaming up
and focusing on their reasons why something won't or didn't
work.
Any time you offer your subconscious a choice between two goals;
one negative and one positive, you risk it taking on the
negative one. Which one do you give the most focus to?
The exceptional achiever deliberately ignores talk about
recessions, wars, the miserable state of affairs in the world.
They play down difficulties in their own lives. They try not to
focus on doom and gloom or any other subject that they feel may
detract from their ultimate success.
These high achievers steer clear of the melodramas of life and
concentrate their efforts instead, on matters far more worthy of
their precious time and energy. Their 'batting average' matters
more and it's here where their focus lies.
I believe the biggest obstacle to successful selling, occurs in
your own mind.
This is why some salespeople take it personally when a customer
won't buy. They see the refusal to buy as being a personal
'rejection'. Quite simply, in selling, if you constantly feel
rejected you cannot achieve exceptional results.
It is also my belief that the number one reason for mediocrity
in selling, is that three letter word - EGO! A falsely inflated
ego is a vulnerable, fragile thing.
If you are the type of person who takes "No" as a personal
affront to your very worth, selling will be an exquisitely
painful process for you. The fact is most people, sensitive or
not, will avoid pain at all costs. It's easy to become a master
avoider and procrastinator.
If you cannot confront and take steps to resolve the emotional
issues that keep you prisoner and sabotage your success, then no
amount of sales training will change your results for the
better. Many people have wonderful people skills and are natural
persuaders, but as long as they continue to equate their
self-worth with whether or not anybody wants to buy their
products, they will set themselves up for a fall.
When someone does not accept an offer I make to them, I know it
has nothing to do with me as a person. I therefore don't become
emotional about it... and neither should you.