VOIP or IP Telephony Implementations: Tips for Success
Few IT professionals have practical experience in implementing
IP Telephony solutions because there is both a voice and data
component. It is not as simple as loading software on a server,
assigning IP addresses and dropping telephones on employee
desks. The voice professionals understand PBX and voice
technologies and the IT professionals understand LANs and WANs.
Implementing an IP Telephony solution requires expertise in both
the voice and data world. A complete understanding of the two
will ensure success.
As the business community migrates its voice and data systems to
IP telephony, it is important to understand what elements need
to be considered. An IP telephony implementation is very
different than installing a traditional TDM PBX. Consideration
must be given to the following when developing the initial
project plan: