How Autoresonders Can Put Your Business On Autopilot
Owning your own online business is a lot of work. Don't let
anyone tell you that it's not.
Daily tasks can include reading emails, handling orders,
advertising, promotion and the list goes on. Very often at the
end of the day you could have just as many projects as you
started out with and quite possibly the list grew in the process.
Typically, on a day to day basis, many business owners end up
putting most of their time and efforts into performing these
mundane, every day tasks leaving little or no time for the
things that can help them grow their business such as marketing
or promotion.
Of course, growing your business is a big part of how you
acquire customers and make sales; but how can you focus on
marketing and sales if you're constantly tied up with the daily
tasks that consume so much of your time?
The key is automation. Particularly if you promote electronic
products, however automation is important for any type of
products you market. It automates such routine tasks of
responding to emails and customer orders allowing you to focus
on the things that help bring in customers and make sales.
Here are just a few of the benefits :
- Customer questions can be instantly responded to creating
satisfied customers who will be impressed with your fast,
professional service.
- Automated follow-up e-mails will allow you to keep in contact
with our customers allowing you to notify them of other products
you sell which can boost your revenue.
- Automating your ordering process will allow you to sell your
products or services at any time of the day or night allowing
for more sales, and more profits.
-Instantly confirming orders and fulfilling your customers'
orders for electronic products like software and e-Books can
produce happier customers who are more likely to buy from you
again and again. The two biggest time consumers for online
businesses are customer response and order fulfillment. Think
for a moment how much more time you would have to promote your
business if these daily tasks could be automated. What's the
best and easiest way to automate this process? By using
Autoresponders.
Autoresponders are automated e-mails that are pre-written to
respond to incoming emails that you receive from customers or
visitors to your site. The beauty of autoresponders is that you
can use them to respond to a variety of questions or information
that your customers or viewers may have. They can assist you
with most any email needs you have simply by setting up
different email response addresses.
Here are two of the best ways to utilize autoresponders:
1. Automate your customer emails
Customers can generate a lot of email on a daily basis and many
of the questions and information needed can be the same. Email
autoresponders can help because you can develop a comprehensive
email, write it once and your process is automated.
For example, autoresponders can help you set up a 'frequently
asked questions' email by creating an email address such as
'faq@mysite.com'. Here you can invite viewers to ask questions
about your products. You can then automate a response email that
contains answers to the most common questions you're likely to
receive about your products, services or ordering process. You
can save yourself countless hours of responding to questions and
at the same time, increase the chances of a sale immediately.
Autoresponders can also help you gather email addresses for your
weekly news or sales letter. Simply set up another email address
such as 'newsletter@mysite.com' that will capture email
addresses through a form on your website. Now you have email
addresses that you can sell to each and every week.
You can set up endless email addresses for whatever information
you want your viewers to receive and their responses will all be
automated.
2. Automate your customer service
Autoresponders can also help with order fulfillment. This is
where you can find yourself spending lots of your time because,
after all, orders are the bread and butter of your business It's
also a very critical part of your business so automating it can
help reduce the amount of error and confusion, particularly if
your business is growing at a rapid pace.
Depending on your products, order fulfillment systems are an
excellent idea but autoresponders can also help out particularly
if you sell electronic products such as e-books, software or
online services.
- Confirming Orders When a purchase is made online, buyers need
confirmation. They want to know that their order was successful
and that payment was received. Autoresponders can reply
automatically to all orders and can include all the pertinent
order information that you wish to send.
- Provide shipping information If you are shipping your products
to your customers autoresponders can notify buyers that their
products have shipped, how they were shipped and when they might
expect it.
- Follow-up This is your opportunity to provide that bit of
extra good will. A follow-up message is a great promotion
gesture. It's a way for you to provide a little extra customer
care by following up on how your customers enjoyed their
products and, most importantly, thanking them for shopping. It's
also an excellent way for you to announce new products or
information so they'll think of you again next time they're
shopping.
Once you've implemented autoresponders into your online
business, you'll never look back. Emails can be written once and
sent automatically. It's the easiest and most efficient way to
help grow your business, allowing you to spend your time more
efficiently and make more sales.