Muzak for the Business Phone System Ruined My Favorite Songs
When someone calls my office, there's a good chance they will be
put on hold. We don't want to put anyone on hold; it's just a
necessity that arises from being busy. When people who call are
put on hold, they are greeted with a short message telling them
how much we regret having to make them wait, followed by the
soothing sounds of Vivaldi, Wagner, Bach, Brahms, Beethoven and
others.
Yes, we offer classical music on our phone system. Some people
like classical, others don't. I can appreciate anyone's musical
taste, but regardless of whether or not you like classical, the
recordings are of famous symphonies performing well known
compositions, they are not Muzak versions with synthesized
orchestras. Why do I mention this? The other day, I called upon
a company we do business with and was put on hold myself. They
have some form of Muzak, which many businesses now employ. Don't
get me wrong, I am used to hearing almost everything on Muzak,
from James Taylor to Classics of the 50's and 60's.
While on hold this time, however, I found myself humming along
to none other than Mountain's "Mississippi Queen". At first, I
though it couldn't possibly be, but sure enough, it was. Was I
that old? Was this masterpiece of raw, rootsy rock and roll so
ancient that even it deserved the Musak treatment. I hung up the
phone in disgust. Apparently, nothing is sacred anymore. You
see, Mississippi Queen was meant to be heard in it's original
form, not condensed into a midi file and played back as though
it had been originally written by the inventor of the Casio
Tonebank. I had never felt so old in my life. Not only that, I
was disgusted that the soundtrack to my youth had been Lawrence
Welk-a-sized into fluffy, lightweight hold music. Ladies and
Gentlemen, Rock and Roll has officially died.