Top 7 Tips for Maintaining a Team Connection
Thousands of love songs portray sad stories of the fire going
out in a romantic relationship. Business teams face the same
danger. Members of a team can become too familiar and stuck in
patterns of doing the bare minimum when it comes to teamwork.
Similar to the song "You Don't Bring Me Flowers Anymore," the
feeling that occurs when the thrill is gone is usually felt by
all involved. As a leader, you have the power to influence how
connected your team remains over time. Follow these seven tips
and you will lead your team around or even through the rough
spots involved with staying connected.
1. Think Big: Help your team remember why they are together. As
you face the day-to-day task of getting work done, the reason
for all the effort often gets lost. In order to keep a team
motivated, it is crucial that you have a higher purpose behind
what you are doing. A leader must remind team members that
together, they are moving toward this grand vision. If the
captain of the ship does not seem concerned about where they are
headed, why will the crew?
2. Think Small: Every interaction is either a deposit or a
withdrawal. As important as the Big Picture is, it will mean
little if the team shows little value to one another on a
regular basis. As the leader, you must model the importance of
valuing each other in daily interactions. Last-minute deadlines
often interrupt common courtesies - however, those times provide
even more reason to acknowledge each other when you have an
opportunity. Bob will not be inspired by your vision if you
don't even say hello when you see him in the halls.
3. Drive the Fun Bus: It is easy to stay connected when you are
having fun! Not to say that you need to sharpen your stand-up
comedy act, but be prepared to inject some fun into the team.
High performing teams can burn out by focusing too much on
producing. When you throw some fun into the mix, the team is
able to recharge their batteries and keep going. A great way to
add some fun is to do a relevant team building activity and
discussion during your next meeting.
4. Be a Stage Mother: Educate the team on group stages. It is
widely accepted that groups go through stages as they grow.
There is the "forming" stage where everyone plays nice, not
wanting to rock the boat. Next comes the "storming" stage when
team members attempt to define what roles they will play in the
group. Then, comes the "norming" stage which sees the group
settle into a standard of working together. After norming,
strong groups move into the "performing" stage. This is the
stage we want from the beginning. Finally, the "adjourning"
stage is when the group disbands, sometimes by choice, sometimes
not by choice. Educating your team about the natural growth
stages for all teams will allow them to adjust to the growing
pains.
5. Promote Fights: Fighting sure beats resentment. Setting up a
culture where resolving conflict is strongly encouraged will
save the team from building long-term resentments. It is not
necessary to have a Don King haircut and announce, "The Beating
in the Meeting" - but you will benefit from promoting an
atmosphere that does not avoid conflict. Although "fighting" is
not fun and can be painful, resentment can destroy a cohesive
team without anyone realizing it. If you notice tensions
building, step in and encourage a healthy resolution to the
situation. Deal with it now, or it may spread like a cancer on
your entire team.
6. Create Connections: It only feels like they happen naturally.
If you wait for them to happen, they might not. Schedule
opportunities for team members to connect. This can be done as
part of a regular meeting. It can be done by switching pairings
for different assignments. There is a reason the armed services
put soldiers through basic training - they develop individual
soldiers and build connections between soldiers. Have you ever
witnessed two old army buddies reunite? It's enough to bring a
tear to your eye! A strong connection is powerful.
7. Role Play: Make sure everyone knows the role each person
plays. Role ambiguity has ruined more teams than you can
imagine. Not knowing what you are supposed to be doing is
frustrating. Not knowing what other members should or should not
be doing can be down right annoying. As the leader, make sure
people know the part they play as individuals and group members.
Clear roles will help you avoid hearing "how come Bob doesn't
have to do this...?"
History is filled with many examples of great leaders keeping
their team together during difficult situations. Ernest
Shackleton's expedition into the Antarctic ended with his team
successfully working together to survive. Their boat was crushed
by ice and somehow the team worked together to brave the
fiercest conditions imaginable. Shackleton's team remained
connected because they followed the above seven steps. Surely
you can use them to help your team face the challenges of your
workplace.