Personal Training: 3 Powerful Ways To Position Yourself As An
Expert
Regardless of what profession you are in, it is critical that
people believe that you know what you are talking about! You
won't find very many successful lawyers whose clients never win
in court, or popular doctors whose patients are continually
misdiagnosed. This concept obviously applies to personal
trainers as well, and making sure you are viewed as an expert in
your field is as important as having the knowledge to begin with.
It is helpful to be aware of the simple fact that a person's
perception is their reality, even if that perception is
incorrect. Let's use the example of the doctor in the above
paragraph. If you heard through personal references that Dr.
John Smith wasn't a very good doctor, the chances that you would
ever go see Dr. Smith are pretty slim. However, do you actually
know for a fact that Dr. Smith is a bad doctor? No - you just
have the perception that he is a bad doctor because that is what
you heard. Do you see how your perception is your reality, and
how Dr. Smith is unlikely to be getting any of your business?
Your mission is to make sure that you are always viewed as an
expert in your field! Otherwise you will end up like poor Dr.
Smith, and your list of clients will be short indeed, as will
the life of your business. However, if you have done your job
and created the impression that you are an expert in your field,
then the opposite will hold true. People will have "heard" that
you know what you are talking about, and your reputation and
your business will grow as a result. In order to get to this
desired end result, three effective ways for you to build your
reputation include media exposure, writing books, articles, or
success tips for your field, and approaching any given situation
from a "position of power".
Media Exposure
The most common ways to get viewed as an expert using media
exposure include news programming on television, magazine and
newspaper stories, and radio time. Each of these methods has one
thing in common: mass exposure via a publicly accepted system of
obtaining information.
Consider this point from your own perspective. If you see an
interview on the news, read an article about a company in the
newspaper, or hear about a professional organization on the
radio, your natural instinct is to believe that the company or
organization has a firm grip on the ins and outs of their
product or service.
Why do you think that? Is it because the radio program included
a long list of professional references for the company? Is it
because the magazine article listed a passing grade by a
professional review board or other certifying agency qualified
to judge the advertised organization?
The answer to those questions is most likely "no". Why then do
you believe in the company's ability to provide the product or
service that is discussed? The answer is simple: because you
were exposed to the company via a publicly accepted system of
obtaining information. Whether that system was the six o'clock
news, your local daily paper, or your favorite magazine, chances
are that you believed what you read or heard simply because of
WHERE you read or heard it!
Ideally, all consumers - including professionals such as
yourself - would use other additional methods to determine the
qualifications of a company before purchasing their product or
service, but in reality, does that happen very often? No, not
really. Most people believe what they read and what they hear,
and as a Fitness Professional, you can take advantage of that
fact. Granted, you should not profess to be an expert if you
aren't, but assuming that you really do know what you are
talking about, use the media to let others know, too!
Writing Books, Articles, and Success Tips
Comparable to the "expert" status that is afforded a company
based on their mass media exposure, a similar assumed
professional status can be taken on by any company or individual
that publishes written works in their field.
Refer back to the power of the mass media that is referenced
above, and you will see a very similar effect generated by
published works. If someone writes a book, publishes articles,
or generates a regular flow of "success tips" in any given
field, it is automatically assumed by the reader that the author
of the book, article, or success tip knows what they are talking
about.
Is it true that the author is an expert in their field just
because they know how to write or type? Of course not! However,
the mass media phenomenon applies to published written works
just as much as it applies to interviews done on the news, in
magazines, or on the radio. The author is assumed to be
proficient in the field that the book, article, or tip
discusses, even though there is rarely indisputable evidence of
the writer's expertise included with the written works.
Again, it is not being suggested that you write books, articles,
or success tips unless you really do hold expert status in your
field. However, since the "assumptions of excellence" apply as
much to the written word as to audio and visual exposure, take
advantage of that fact and write as much and as often as you can!
As a side note, writing is also an excellent way for you to
enhance your own knowledge in your field. Frequently during the
process of writing a book or article, you are called upon to
reference the sources of your information, and gathering that
type of information expands your own knowledge, as well as your
understanding of how to find information for similar projects in
the future.
Assuming a "Position of Power"
Utilizing a "position of power" is one of the most effective
methods of positioning yourself as an expert in your field.
Approaching a situation from a position of power is simply the
art of assuming that whoever you are talking to already
perceives you to be an expert. Remember that a person's
perception is their reality, so as long as the other person
believes that you are an expert, then in their eyes, you are!
For example, let's use the story of a talented personal trainer
who is applying for the position of Director of Fitness
Programming at a small but successful local gym. We will call
our imaginary professional Joe Trainer, and we will say for the
record that Joe does indeed hold an effective track record in
the personal training industry. His clients have benefited from
his knowledge and guidance, and he has successfully changed many
people's lives in a positive manner. However, Joe Trainer has
never been a "Director of Fitness Programming" before. Is he
qualified for the job?
Let's review Joe's history. He has worked or worked out in
dozens of gyms over the years. Joe has utilized all manner of
fitness equipment, from paint cans in his garage when he was a
teenager, all the way up through the most modern computerized
workout machines available in some of today's fitness
facilities. Joe has put together hundreds of different workout
programs for hundreds of different people over the years, and we
have already determined that his client track record is
excellent. Joe has also been called upon many times over the
years to recommend fitness equipment purchases to his many
clients, including a cost to benefit ratio analysis (in other
words, if the equipment is worth the money). Joe has also been
exposed to many different lines of nutritional supplements,
dietary guidelines, and he has even taken aerobics classes and
yoga from time to time.
Has Joe Trainer ever been a "Director of Fitness Programming"
before? No. However, is Joe Trainer qualified for that position?
Most likely yes! However, now Joe has a dilemma. He has
scheduled an interview with the local gym, he really wants the
job, but he is nervous about the fact that he has never really
been a "Director of Fitness Programming" or a director of
anything at all, for that matter. Joe now has 2 choices.
Choice number one is for Joe to go to the interview, ramble on
uncontrollably about the hundreds of clients that he has
successfully trained, babble about how many different gyms he
has been in, and go into mindless detail about why he thinks
Supplement A is better than Supplement B.
Do you think Joe will get the job? Let's try a different
approach.
Joe mentally prepares for the interview by reviewing the many
different ways that his experience will benefit the facility. He
puts together a few examples of how he successfully recommended
or used one type of fitness equipment more effectively than a
different type. Joe puts together mental notes about how
aerobics and group exercise classes have added success to his
training programs over the years, and how incorporating a cross
training approach has kept his clients motivated and continually
seeing results from their training programs.
By this point, Joe's confidence in his ability to be a "Director
of Fitness Programming" has increased, and he honestly believes
that it is not him who is being interviewed, but it is he who is
interviewing the facility. Joe doesn't need this job - he has
proven his ability to make a living as a personal trainer dozens
of times over the years. He is applying for this position
because he believes that he can be a great asset to the
facility, and he wants to expand his experience in the field. In
fact, the facility would be lucky to have him! For that matter,
he may already be considering countering the posted pay scale
with an increase if they want to hire him. After all, he is Joe
Trainer, and his success record speaks for itself!
Now, do you think Joe will get the job? Pretty safe bet.
Is the Joe Trainer in the first example any different than the
Joe Trainer using the second approach? No - we're talking about
the same person. What is different then? Joe's belief in himself
- and more importantly - Joe's ability to show the facility how
they would be missing a great opportunity if they didn't hire
him. It is Joe who is interviewing the facility, not the other
way around. Joe assumed a "Position of Power" before he even got
to his interview. He walked out with a new title and a nice
salary, an increased confidence in his own abilities, and the
opportunity to mold an entire staff of personal trainer into
successful, results-oriented Fitness Professionals!
This same concept can also be applied when negotiating with
potential new clients. Remember that you are the fitness
professional. You are the one with the knowledge and the
experience that the client needs. You are not asking them to be
your clients, but rather you are giving them the opportunity to
become your clients.
Conclusion
As you can see, as Fitness Professionals in the ever-growing
field of health and physical fitness, we have many tools at our
disposal when it comes to positioning ourselves as experts.
However, we have an equal amount of responsibility to not
utilize these tools unless we are 100% confident in our status
as experts in our chosen disciplines. Use your knowledge and
your tools wisely and appropriately, and you will see your
professional and personal success grow beyond your wildest
dreams!